Showing posts with label microsoft technical support. Show all posts
Showing posts with label microsoft technical support. Show all posts

Guide To Upgrade Windowx 7 From Windows XP

Friday, March 11, 2011
Hello I am writing this article on behalf of Erica, which is a news reporter by his profession , talks about her experience of availing an online assistance from a tech support firm to upgrade from Windows XP to Windows 7.


Hi, I’m Erica a news reporter by profession. I love my job mostly because it’s a challenging task, to report and write at the same time. Knowing that I have an utter demanding job, I always try not to take my work back home in order to have some time for myself. Until one fine day when my boss called me over to handover a project to me that was not going to be finished in less than a fortnight but most expected, I was told to finish it in a week’s time.



Now, I was left with no other option but to work from home to stretch late nights and meet the deadlines. The problem arose when I started off my article in office, completed some major chunks, which was not supported by my Windows XP at home. I was furious as I could not afford to lose even a single moment. My system frequently asked me to upgrade from Windows XP to Windows 7, the operating system I used in office. After fiddling a little with my system, seeking help from Microsoft support, trying all that my exhausted mind could possibly think of, I decided to give up and not to lose any more patience and time on fixing the issue. I immediately called up a online tech support firm, to help me fix this computer issue.


Jamie on the other side assisted me to upgrade from Windows XP to Windows 7 in 4-6 simple steps that made my life easier. Though, the steps were not different than what I glanced through in Microsoft help support but having a verbal guidance, actually did wonder. Procrastination had no scope this time and actually it was for good.

It was unbelievable to see the performance of my upgraded PC. Windows 7 gave me all new and cool features including the new taskbar, dubbed the ‘power-bar’ by many. Perhaps, the most amazing thing I noticed and quite liked about Windows 7 in my system was the increased speed and enhanced performance. I was advised to update the installed drivers accordingly, for the same. Another interesting thing I could do now was the ‘Aero Peek’, hiding all active windows to view the desktop.

Having worked on both, I could not stop comparing the two. I thank Jamie for all the quick assistance he gave, making it possible for me to finish my project on time, which definitely was one of the crucial aspects that got reflected in my company appraisals this time.



Windows 7 is an most selling operating system by Microsoft. Till date 300 Million copies sold by Microsoft. Microsoft help the users to upgrade their OS by Windows XP to Windows 7. In this article readers will find the tips on steps and solutions to upgrade Windows XP to Windows 7.


Resource Taken From :- http://www.programmersheaven.com/user/shreyamathur/blog/6936-How-To-Upgrade-Windows-XP-To-Windows-7-In-Easy-Steps/

iYogi Acquires Clean Machine Inc.

Wednesday, May 13, 2009

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.co.uk.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net


The Press Release is available at its source: iYogi acquires Clean Machine Inc.