Showing posts with label computer support. Show all posts
Showing posts with label computer support. Show all posts

Online Computer Technical Support For UK

Tuesday, March 22, 2011
Online computer support through email, chat or phone is available in UK at very affordable price rate. Large numbers of companies providing remote tech support have mushroomed in UK. Computer users must seek online computer support from the genuine service provider. Service provider having wide experience and well trained professionals should be chosen. We can also cross check the quality of service provided by looking at the certification that company holds.


If they credential certificates from Microsoft, they are most likely to deliver top graded service. Certification by Microsoft implies that they have the required skill set for providing remote tech support. There are different ways through which different computer problems can be fixed.

Online computer support- PC tech support via internet is provided by expert computer professionals in many ways. PC tech support using online can be provided via chat, remote desktop connection or email. The option to be used for fixing the computer problems depends on the requirements of the clients. Email is used when the computer problem can be solved in a single reply. Online chatting is very handy when there has to be detailed discussion between PC technician & computer user for solving the problem. The complete computer support for the repair & maintenance of computer is provided by using remote desktop connection wherein the PC technicians get access to the customer's computer via online connection & then they resolve the problem faced by PC user.

Remote PC Support Service through Phone- This is yet another popular way of providing PC tech support. The users of computer can get their problems resolved by following the instructions given over the phone call. Expert computer professional can even fix complicated computer problems by guiding over a phone call. Through this option of PC tech support, computer users can discuss in detail all the issues faced by them with PC technicians. There are many companies which also provide SMS services using which the users of the computers can get the instructions as they get in email option.

Owing to above advantages, it is advised to seek online computer support or phone computer support. Calling computer technician or taking the PC to a computer repair shop is not a good idea as you can get the computer fixed while sitting at home or office. You also get to learn how the problems are getting solved which can also help you in the future when you face the same problem. However, remember to take computer support services from reputed and reliable PC tech support service provider.

Fix Windows Vista Blue Screen Error

Wednesday, October 20, 2010
New Windows operating system, you are now getting a Windows Vista blue screen error. You would have thought there would be no more blue screens of death, but I guess not. So, as long as there is a Windows Vista blue screen error, we will need a fix for it.

The solution for a blue screen of death is a registry repair program. In less than 10 minutes, this software can have your computer up and running, and without errors. No need to worry about how to fix this or what you did, just let the software fix it for you.

See, in today's world, with DSL and cable internet, people are downloading videos, pictures, screensavers, background images, software, and music. This is a lot of stuff to be downloading onto your computer system. And Windows Vista is actually a pretty good operating system. So, it may not be so much Window's fault as it is just the activity of the computer user.

Every time you install new stuff or download new stuff, you always run the risk of tweaking something that should not be tweaked. If you install some software, it may copy over an important file used by another program. If this happens, the program you are trying to use will not work, and sometimes this failure results in the blue screen of death. The best way to fix this blue screen of death issue is by using a registry repair program.

A registry repair software will run a free scan of your computer and look for errors, especially the ones that cause the blue screens. Once it finds these, and it will, it will fix the errors. This will put your computer back to its original speed and optimal performance. Then, just run the registry repair software once a week and you will be able to keep out the Windows Vista blue screen error.

How to Disable Windows Defender for Microsoft Vista?

Sunday, September 19, 2010
Windows Defender is a free Spyware/Malware active scanner Microsoft shipped with their latest client Operating System, Windows Vista (you can download here for XP). By default it’s enabled on Vista which is OK unless your using another product like Spybot (my fav). Recently in my forum, a user asked How To Disable Windows Defender so I figured it would make a good How-To write-up. Just follow the simple steps below.

Disable Windows Defender:

1. Double Click on the Windows Defender Icon in your Taskbar


1a. Another simple way to open Windows Defender is to: Click the Windows Start button and Type Defender in the Start Search Text box then Press the Enter key.

2. Click Tools then Click Options


3. Scroll to the bottom of the Options and uncheck the box Use Windows Defender. Click Save to exit and save changes


4. Click Close

Houston Computer Support

Friday, April 2, 2010
Based at Houston and looking for authentic tech support. Go for iYogi’s technical support.

Computer support refers to provide assistance in resolving computer issues. You can easily resolve your computer issues with the help of a service provider. In case ,you are seeking for best computer support, then contact iYogi Technical Services. It will offer you computer support irrespective of your present location, whether you are at Houston or at any other part of the world.

Services offered by iYogi Technical Services

iYogi offers a variety of services to its customers. It offers services on all the versions of Microsoft operating system like Windows 7, Vista and various software. Technicians at iYogi will locate and remove all viruses and spywares from your system. They will also optimize your firewall to thwart future attacks.

You can select iYogi as your service provider because of many reasons; some of them are enlisted here:

• Remote PC repair through Internet
• Speedy online computer diagnostic and repair for one low price
• Instant access to Microsoft Certified technicians
• A faster, stronger, healthier PC without going anywhere

Dial iYogi’s toll free number to access 24/7 online computer repair services

Thursday, March 25, 2010
With the advancement in the technology each day, the ways of providing customer support have also changed. Now, the Internet has become the strongest medium of communication and iYogi has adopted this tool as its medium to render world class computer repair services to its clients based across the globe.

You can access iYogi’s computer repair services at any hour of the day as its tech experts work round the clock to provide you world class computer repair services. At iYogi, you get perfect assistance for:

• Installation and re-installation of software
• Troubleshooting
• Configuring settings for Internet, e-mail, Office suite
• Windows updates
• Virus removal
• Installation of antivirus, antispyware
• PC optimization
• Data recovery

How do they do it?

iYogi is no doubt a technical leader, which has always tried its level best in providing utmost satisfaction with its computer repair services. This is why it has adopted the latest yet most simple tool for executing its services i.e. the Internet. When you call iYogi, a tech expert lend patient ear to your problem, and then establish remote connection with your computer. From there onwards, the technician assisting you takes the full control over your computer and all you are asked to do is to just sit back and relax. Once the remote desktop connection is established with your due permission, the technician diagnoses the entire computer thoroughly to find out the root cause of the problem. Further, making use of the latest tools and software, the technician fixes your technical issues instantly.

The best part of iYogi’s computer services is its unlimited support plan. By making a payment of just $139.99, you can access computer repair services for an entire year. Isn’t that too economical? Adding on, iYogi has perfect resources to provide assistance in fixing laptop or desktop of any brand, including HP, Sony, Panasonic, Toshiba, Compaq, Gateway and many more.

10 Important Computer Failures and Reason

Thursday, August 27, 2009
Symptoms:
  • “Fatal error: the system has become unstable or is busy”
  • Blue Screen of Death.
  • Fatal Exception Error. (RAM)
  • Parity error messages. (RAM)
  • RAM lock up and freeze the computer’s display. (BIOS)
  • Fatal OE exceptions and VXD errors. (Video Card)
  • Computer can not start.(Power supply problem) system files missing.
  • Computer loop on BIOS.(Power supply problem) system files missing.
  • Blank screen.(Overheating)
  • Black screen of Death.(Overheating)

Cause of problem:

1. Hardware conflict

The number one reason why Windows crashes is hardware conflict. If there are a lot of devices, or if the hardware are not installed properly, when the user tries to use both devices at the same time, a crash can happen.

Sometimes mismatch driver also can make your device can function properly.

Troubleshoot:

  • Go to ‘Device Manager‘ to check if all your device functional properly and all the driver for the device is install.
  • Make sure your computer drive is up-to-date.

2. Bad Random-Access Memory(RAM)

RAM problems might bring on a fatal error message that indicates a serious hardware problem. Sometimes it may mean a part is damaged and will need replacing. But a fatal error caused by RAM might be caused by a mismatch of chips or mismatch speed of RAM.

Troubleshoot:

  • Enter the BIOS settings and increase the wait state of the RAM.
  • Rearrange the RAM chips on the motherboard, or take some of them out.(Do not to touch the gold connections, as they can be easily damaged.)

3. BIOS settings

A common way to access these settings is to press the F2 or delete button during the first few seconds of a boot-up. Usually BIOS problem is come up, if you change something in the BIOS and the computer becomes more unstable.

Troubleshoot:

  • Write down on a piece of paper all the BIOS settings that appear on the screen. That way, you will know what settings to revert to.
  • Restore BIOS setting to default.

4. Hard disk drives

After a few weeks, the information on a hard disk drive starts to become fragmented. Hard disks will slow down and crash if they are too full.

Troubleshoot:

  • Defragment the hard disk every week or so, to prevent the disk from causing a screen freeze. (Use Windows Disk Defragment or any defragment application such as Diskeeper.)
  • Empty the Recycle Bin every week to free more space.
  • Scanned your hard disk every week for errors or bad sectors.

5. Video card

Troubleshoot:

  • Take a look at the color settings in ‘Display Setting‘. For most desktops, high colour 16-bit depth is adequate.
  • Make sure it does not have a hardware conflict. Check it in ‘Device Manager
  • Look up your video card’s manufacturer on the internet and search for the most recent drivers for it.

6. Viruses

Some viruses erase the boot sector of a hard drive, making it impossible to start. Viruses also can ‘eat’ all your files in your hard drives including system files.

Troubleshoot:

  • Install and update antivirus in your computer.
  • Install also spyware application such as Spyware Doctor.

7. Printers

The action of sending a document to print creates a bigger file, often called a postscript file.

Printers have only a small amount of memory, called a buffer. This can be easily overloaded. Printing a document also uses a considerable amount of CPU power. This will also slow down the computer’s performance.

Troubleshoot:
A good way to clear the buffer is to unplug the printer for ten seconds. Booting up from a powerless state, also called a cold boot, will restore the printer’s default settings and you may be able to carry on and get printer support.

8. Software

A common cause of computer crash is faulty or badly-installed software. Incompatible software also cause of this problem. For example, you install Bitdefender and Kaspersky antivirus in a computer.

Troubleshoot:

  • Use application like Your Uninstaller to uninstall this software.
  • Make sure you have remove all the software before install a new software. To be safe, restart your computer after uninstall or remove a software.
  • Use registry cleaner like Registry Booster to remove obsolete entries.
  • Entering Safe Mode(Press F4 when Windows Start). Restore your computer to previous restore point.

9. Overheating

Central processing units (CPUs) are usually equipped with fans to keep them cool. If the fan fails or fills with dust it may start to overheat and generate a particular kind of error called a kernel error. This is a common problem in chips that have been overclocked to operate at higher speeds than they are supposed to.

Troubleshoot:

  • Install bigger and faster fan on the CPU.
  • Install more fan to make air flow move faster.
  • Clean your fan.
  • For laptop user, dont put your laptop at your bed. Make sure your laptop have good air flow.

10. Power supply problems

Sometime computer crash because data lost in your computer. Computer is not properly shutdown may be the cause of the computer problems.

Troubleshoot:

  • Buying a uninterrupted power supply (UPS). This will give you a clean power supply when there is electricity, and it will give you a few minutes to perform a controlled shutdown in case of a power cut.

iYogi Re-Defines Technical Support – BizTech2.com

Wednesday, July 29, 2009

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Source : BizTech2.com

iYogi Acquires Clean Machine Inc.

Wednesday, May 13, 2009

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.co.uk.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net


The Press Release is available at its source: iYogi acquires Clean Machine Inc.

How to disable the right click function in you computer

Monday, May 11, 2009
Today topic is very helpful mainly for ordinary users who want to protect their system default settings against unwanted changes that other users can make. For example changes in system desktop appearance, themes, and screen saver as well as other display settings. Using registry editor, you can disable the right click functionality on desktop to access the "Display Properties" dialog box and this will also prevent users to access windows explorer.

Follow the given steps to disable the right click functionality on desktop:

To use this feature, you will need to be logged into your computer with administrative rights.
Click Start button and type regedit in Run option then press Enter for next.
Here locate the location to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Here in right side panel, right click to create a new DWORD value with the name NoViewContextMenu (it is case sensitive), then assign number 1 in value data box.
Now close the registry editor and restart your computer after any changes to go into effect.
But next time, if you want to enable right click functionality on desktop then simply change the value of data box or delete the NoViewContextMenu DWORD item.

See Also
computer technical support
windows firewall security
Online Computer Support
Windows Live One Care Help You
How to Disable the Send an error report to Microsoft

Online Technical Support For Computer Problems

Tuesday, April 14, 2009
With the help of online computer support technicians who have the capability to resolve most technical issues related to computer and other technical products. As a consumer, you are only needed to pay for the service you want. Online computer repair is increasingly coming up as a preferred option of customers searching for efficient resources to get their computers fixed. Professionals can take up most of your technical problems through remote control via the Internet, as long as you have a high-speed Internet connection.

You can find online computer help technician by carrying out a simple search on the Internet. Online resources give you a good idea about the computer support services available. An online computer repair technician can watch everything going 0n your system along with working 0n your issues.

With advancements in technology, you can even control the actions taken on your system at any point of time while your support session, just in case you think that there is any security violation. In some cases, instructions are directly given to customers 0ver the phone, and the user has to simply follow these guidelines to fix his/her computer.

Most online computer troubleshooters disconnect the program until and unless you want the program for future use. The entire process of online computer repair is coming into limelight but it is always suggested that you get good references 0f remote repair company. This will help you to verify company's credentials and ensure security 0f your valuable data.

Online computer support proves to be of great help to troubleshoot computer issues like nasty computer problems and can help you with other annoying things such as virus removal, software installation, upgrading, disk cleaning, and PC optimization. The success rate is also pretty high when it comes fixing computer through online computer support.

Another advantage of online computer repair is that it allows you to save on money as well as your efforts in long run as you don't require you to haul your system to any local computer repair showroom and the technicians are working from their own location. In fact, they handle everything from a centralized console. So neither they nor you need to go anywhere to search for solutions of your computer errors.

Related Search
live remote computer support
Online Computer Help & Support
PC Repair Services and Computer Support
Computer Support – MSCONFIG Command

iYogi Partners with GlobalLogic for Software Product Development to Create "Generation V" Technical Support Platform

Wednesday, January 14, 2009
New York, NY - January 13, 2009 –iYogi (www.iyogi.net) today announced a software product development partnership with GlobalLogic Inc. to create a "Generation V" services platform for iYogi's proprietary technical support application framework, iMantra. The fastest growing direct-to-consumer and small business support brand from India, iYogi has more than 50,000 subscribers worldwide.

GlobalLogic, the leader in global software product development, will assist in the enhancement of iYogi's service delivery framework using best-of-breed Web 2.0 tools and applications. Some of the innovative features to be introduced through this software product development tie-up include an application that resides on the customer's desktop and provides integration with iMantra ("Support Dock") and a global MPLS-based IP transport platform that provides customers with the instant deployment of remote access and voice-based support with a single click. This advanced implementation allows for integration with POS payment systems to facilitate real-time processing at the point of sale.

Uday Challu, co-founder and CEO of iYogi, said, "The partnership with GlobalLogic for software product development reiterates iYogi's commitment to offer affordable access to the highest quality technical support for home users and small businesses with disruptive applications and tools to manage their everyday technology needs. GlobalLogic's expertise will help us further enhance iYogi's widely acclaimed iMantra support platform with a new breed of applications and services, bringing us even closer to our customers".

iYogi provides live computer support for home and small business users globally for the technologies they use every day. iYogi's live 24/7 support extends to multiple brands of computers, software and peripherals. iYogi services also include virus removal, spyware removal, optimizing slow computer, setup, configuration and troubleshooting your computer and peripheral devices, issues or errors with software applications. Currently available to customers in the United States, United Kingdom, Canada, Australia and Singapore, iYogi is on an aggressive expansion spree, extending services to several new geographies in 2009. iYogi's Customer Satisfaction Rate of 93% and Resolution Rate of 84% ranks it as the highest bench marked company in the computer support industry.

Peter Harrison, CEO of GlobalLogic Inc., said, "We are excited about this partnership, which will enable us to bring our specialized skills across the full software product development life cycle to iYogi. Already a proven leader in delivering innovative product engineering services to Web 2.0 companies, GlobalLogic will help iYogi continue to deliver the effective solutions for which it has come to be known". In contrast to many firms that focus on IT services, GlobalLogic specializes in software product R&D for emerging and established technology companies. Its services include everything from market analysis and product conceptualization to product engineering, migration, testing and support. The company has received widespread recognition for innovation in software product R&D, including its InfoWorld award-winning platform for distributed Agile development (GlobalLogic Velocity) and GlobalLogic Version 1.0SM, an offering for both early and late-stage companies that has helped GlobalLogic clients launch innovative and disruptive technologies at major conferences such as Demofall-2008.

About iYogi


iYogi is the first direct-to-consumer and server support service from India. Providing an Annual Unlimited subscription to technical support for $139.99 per year, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and Singapore. Backed by Canaan Partners, Silicon Valley Bank and SAP Ventures, the company has been featured in MSNBC, ZDnet, Yahoo Finance and eWeek. It has also been declared a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia. For further information please visit (www.iyogi.net).

About GlobalLogic


The leading specialist in global software product development services, GlobalLogic Inc. partners with emerging and established technology companies to help them bring great software products to market in less time and at less cost. GlobalLogic has developed a unique joint-venture model of partnering with technology companies to create a dedicated global delivery center in the US, India, China, Ukraine and Israel to serve as a virtual extension of a client's local development team. In other cases where the client does not have any internal engineering staff, GlobalLogic provides a "fab less" partnership from the start, with GlobalLogic taking ownership of the product engineering, platform and architecture. This approach allows companies to focus on the other aspects of a successful product launch, such as strategy, marketing, customer acquisition, go-to-market challenges and the demands of ever-changing markets. By leveraging GlobalLogic's global facilities, world-class engineers and state-of-the-art tools and processes, companies can increase the quality of their software products while dramatically reducing timeliness and operating costs - often by 30 percent or more.

iYogi Contact


Vishal Dhar
President Marketing
iYogi Inc.
E-mail: awadhesh.singh@iyogi.net
Phone: 1-212-229-0901